Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2021
Date: 15 January, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms B complains that ProMedica24 UK Limited failed to provide adequate care for her mother, Mrs C. We found one of the carers behaved inappropriately causing Mrs C and her family distress and inconvenience. To remedy the injustice caused, ProMedica24 UK Limited has agreed to apologise to the family and waive its fees from the date of the incident.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)