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Year: 2021
Date: 12 July, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs D complains about the Care Provider's actions during the COVID-19 pandemic while her late mother was a resident at St Mary's Care Centre. We have found it was fault for the Care Provider not to facilitate an indoor end of life visit for Mrs D and her brother. This has caused significant injustice to them as they missed an opportunity to spend time with their mother before she died. The Care Provider has agreed to apologise to them.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)