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Violation Tracker UK Individual Case

Company: Post Office Limited
Penalty: £175,000
Year: 2020
Date: 13 January, 2020
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Post Office paid a fine of £175,000 in settlement of a finding by Ofcom that the company contravened its requirement to ensure the people with disabilities can obtain comparable access to voice call services as non-disabled people, when it failed to have a special tariff for customers who had longer phone calls because of the need to use a relay service.
Action Type: agency action
Settlement Type: settlement with Ofcom
Agency: Office of Communications
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