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Violation Tracker UK Individual Case

Company: Porthaven Care Homes No 3 Limited
Penalty: £150
Year: 2022
Date: 28 January, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complained Porthaven Care Homes No 3 Limited (the Care Provider) failed to provide adequate care to his wife, Mrs X during her respite stay for ten nights in the autumn of 2020. We found the Care Provider failed to identify an illness Mrs X was suffering from and to administer medicine in good time. We also found fault in the Care Provider's record keeping. The Care Provider agreed to apologise to Mr X and pay him £150 to recognise the uncertainty and distress caused to him.
Agency: Local Government and Social Care Ombudsman
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