Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,200
Year: 2023
Date: 29 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: This Service finds that there was a maladministration in the landlord's handling of the resident's reports of ASB and noise nuisance.   In accordance with paragraph 52 of the Housing Ombudsman Scheme, this Service finds maladministration in the landlord's handling of the associated complaint.   In accordance with paragraph 52 of the Housing ombudsman Scheme, this Service finds maladministration in the landlord's handling of the resident's vulnerabilities.
Agency: Housing Ombudsman Service
Source of Data: (click here)