Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,200
Year: 2023
Date: 12 January, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in its handling of repairs to the resident's heating and hot water systems and the level of compensation offered. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in its handling of the associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)