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Violation Tracker UK Individual Case

Company: Platinum Community Care Limited
Penalty: £0
Year: 2021
Date: 7 June, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Miss X complains on behalf of Mrs Y that Platinum Community Care Limited overcharged Mrs Y for care provision. Miss X complains the care provider sent two carers per visit when Mrs Y only required one. Miss X says this caused financial loss to Mrs Y. We have found fault by the care provider who has agreed to provide a remedy to address the injustice caused.
Agency: Local Government and Social Care Ombudsman
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