Basic Search  |  Summaries  |  Advanced SearchPenalty: £550
Year: 2022
Date: 9 December, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was: Maladministration in respect of the resident's concerns about the landlord's actions prior to the mutual exchange. Maladministration in respect of the landlord's response to the resident's reports of repairs, and particularly to the handling of the windows and drainage repairs. Maladministration in respect of the landlord's complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing services
Source of Data: (click here)