Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2023
Date: 5 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in respect of the length of time the scaffolding was erected outside the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme (the Scheme), there was service failure in respect of the landlord's complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of £80 already offered