Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,502
Year: 2023
Date: 27 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: This Service has found maladministration by the landlord in its handling of repairs following damage caused by flooding. In accordance with paragraph 52 of the Housing Ombudsman Scheme, this Service has found maladministration by the landlord in its associated complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of £550 already offered