Basic Search  |  Summaries  |  Advanced SearchPenalty: £400
Year: 2023
Date: 29 November, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in respect of the landlord's response to outstanding repairs at the property which it had assessed in March 2021. In accordance with Paragraph 52 of the Housing Ombudsman Scheme there was maladministration in respect of the landlord's response to the landlord's handling of the resident's complaints.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Not inclusive of compensation already offered by the landlord