Basic Search  |  Summaries  |  Advanced SearchPenalty: £5,053
Year: 2023
Date: 30 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration with regard to the landlord's decision not to investigate its handling of the resident's repairs earlier than 2021, and the subsequent compensation at the time of its final response.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of £700 already offered