Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,000
Year: 2023
Date: 10 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration with regards to the landlord's handling of repairs to the lift and external lights of the building. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration with regards to the landlord's handling of the resident's associated formal complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of £250 already offered