Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,360
Year: 2023
Date: 13 December, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration with the landlord's handling of reports of leaks affecting the property, including the time taken to complete repairs. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration with the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)