Basic Search  |  Summaries  |  Advanced SearchPenalty: £4,075
Year: 2023
Date: 8 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure in relation to the landlord's response to the resident's reports of damp and mould and outstanding repairs and maladministration in relation to the landlord's complaints handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Inclusive of £3425 already offered