Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,800
Year: 2023
Date: 22 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure in relation to the level of compensation the landlord offered the resident for its failure in the handling of ASB reports. In accordance with paragraph 52 of the Scheme, there was maladministration in relation to the landlord's handling of cables erected by the resident's neighbour that affects her home.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Inclusive of £1600