Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2018
Date: 26 October, 2018
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs Y complains that the temporary room allocated to her mother, Mrs X, was unclean and therefore unsuitable. The care provider has apologised and refunded £716 in care fees. The Ombudsman considers the remedy already provided is proportionate redress for the injustice caused by the actions of the care provider.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)