Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,460
Year: 2021
Date: 27 January, 2021
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found severe maladministration in respect of a resident's complaint about the repairs to their heating and hot water system and maladministration in relation to the landlord's handling of the associated formal complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)