Basic Search  |  Summaries  |  Advanced SearchPenalty: £850
Year: 2022
Date: 9 December, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in respect of its response to the resident's reports of wet patches to the ceiling at the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in respect of its complaints handling. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in respect of its record keeping.
Agency: Housing Ombudsman Service
Source of Data: (click here)