Basic Search  |  Summaries  |  Advanced SearchPenalty: £3,700
Year: 2023
Date: 26 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in respect of the landlord's management and handling of the resident's reports of pigeon infestation.  In accordance with Paragraph 52 of the Housing Ombudsman Scheme there was maladministration in respect of the landlord's management and handling of fly tipping on the estate. In accordance with Paragraph 52 of the Housing Ombudsman Scheme there was maladministration in respect of the landlord's management and handling of the standard of cleaning and maintenance of the estate.     In accordance with Paragraph 52 of the Housing Ombudsman Scheme there was maladministration in respect of the landlord's management and handling of the resident's complaints.
Agency: Housing Ombudsman Service
Source of Data: (click here)