Basic Search  |  Summaries  |  Advanced SearchPenalty: £530
Year: 2023
Date: 7 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in way the landlord responded to the resident's reports of a defective underfloor heating system within the property. In accordance with paragraph 54 of the Housing Ombudsman Scheme, there was service failure by the landlord in way the landlord handled the associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)