Basic Search  |  Summaries  |  Advanced SearchPenalty: £350
Year: 2023
Date: 11 January, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure in relation to the landlord's response to the resident's report of a roof leak. In accordance with Paragraph 52 of the Housing Ombudsman Scheme, there was service failure in relation to the landlord's complaint handling
Agency: Housing Ombudsman Service
Source of Data: (click here)