Basic Search  |  Summaries  |  Advanced SearchPenalty: £575
Year: 2022
Date: 18 November, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in its handling of the resident's reports of damaged front bay windows. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord its handling of the associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)