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Violation Tracker UK Individual Case

Company: Onward Homes Limited
Penalty: £500
Year: 2023
Date: 4 March, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in way it handled the resident's concerns about cyclical works to steps at the rear of her property and installation of new stones and in the way it handled the complaint
Agency: Housing Ombudsman Service
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