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Violation Tracker UK Individual Case

Company: Onward Homes Limited
Penalty: £300
Year: 2022
Date: 24 September, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in way the landlord handled the resident's RTB application. In accordance with paragraph 54 of the Housing Ombudsman Scheme, there was service failure by the landlord in way the landlord handled the associated complaint.
Agency: Housing Ombudsman Service
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