Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,200
Year: 2023
Date: 28 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in respect of the landlord's handling of a recurring leak. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in respect of the landlord's handling of damp and mould. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in respect of its complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)