Basic Search  |  Summaries  |  Advanced SearchPenalty: £54,000
Year: 2016
Date: 9 December, 2016
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: OVO Energy paid £54,000 to charity after its agents missed appointments with customers, or turned up late, and then failed to compensate them as required by Ofgem.
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: energy supply
Source of Data: (click here)