Violation Tracker UK Individual Case

Company: O2
Current Parent Company: Virgin Media O2
Penalty: £10,500,000
Year: 2021
Date: 12 February, 2021
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Ofcom has fined O2 £10.5m, after billing errors meant it overcharged mobile customers who left the mobile provider.
Action Type: agency action
Agency: Office of Communications
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: joint venture
Major Industry of Parent: telecommunications
Specific Industry of Parent: telecommunications services
Source of Data: (click here)