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Violation Tracker UK Individual Case
Company: O2
Current Parent Company:
VMED O2 UK Limited
Parent at the Time of the Penalty Announcement: Telefonica
Recap of Ownership Changes: Later in 2021 Telefonica transferred its UK operations, including O2, to a 50-50 joint venture with Liberty Global called VMED O2 UK Limited.
Penalty: £10,500,000
Year: 2021
Date: 12 February, 2021
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Ofcom has fined O2 £10.5m, after billing errors meant it overcharged mobile customers who left the mobile provider.
Action Type: agency action
Agency: Office of Communications
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: joint venture (owned 50-50 by Telefonica and Liberty Global)
Major Industry of Parent: telecommunications
Specific Industry of Parent: telecommunications
Source of Data:
(click here)
