Basic Search  |  Summaries  |  Advanced SearchPenalty: £650
Year: 2022
Date: 17 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in respect of its handling of the front (fire) door replacement. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in respect of its handling of the resident's concerns raised about asbestos. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord whilst handling the resident's complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)