Basic Search  |  Summaries  |  Advanced SearchPenalty: £450
Year: 2023
Date: 13 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in its handling of the reports of the condition of the patio doors when the resident moved into her property and the amount of compensation offered. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in its complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)