Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2023
Date: 28 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was a service failure by the landlord in respect of its handling of the resident's reported repairs to her blocked toilet and front door. There was a service failure by the landlord regarding its record keeping.
Agency: Housing Ombudsman Service
Source of Data: (click here)