Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,400
Year: 2022
Date: 18 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was severe maladministration by the landlord in respect of its handling of the resident's reports of issues with her bedroom windows. In accordance with paragraph 52 of the Housing ombudsman Scheme, there was maladministration by the landlord in respect of its complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)