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Violation Tracker UK Individual Case
Company: Notting Hill Genesis
Current Parent Company:
Notting Hill Genesis
Parent at the Time of the Penalty Announcement: Notting Hill Genesis
Penalty: £350
Year: 2024
Date: 26 February, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure in the landlord's handling of the resident's report of ASB from her downstairs neighbour and service failure in the landlord's complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data:
(click here)
Source Notes: Inclusive of the £150 already offered by the landlord
