Basic Search  |  Summaries  |  Advanced SearchPenalty: £850
Year: 2023
Date: 23 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's response to the resident's request to attend an appeal hearing with a representative, handling of the resident's queries about a contact arrangement and request for reasonable adjustments and complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)