Basic Search  |  Summaries  |  Advanced SearchPenalty: £3,088
Year: 2023
Date: 23 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration by the landlord in respect of its response to reports of leaks at the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in respect of its response to reports of damp and mould at the property, its knowledge and information management and its complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)