Basic Search  |  Summaries  |  Advanced SearchPenalty: £350
Year: 2022
Date: 13 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in respect of its handling of the prospective sale of the resident's property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in respect of its complaint handling failures.
Agency: Housing Ombudsman Service
Source of Data: (click here)