Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2023
Date: 13 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in its handling of: The resident's request for a bannister to be installed on her staircase, and the subsequent offer of compensation for this. The associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)