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Violation Tracker UK Individual Case

Company: Newlon Housing Trust
Penalty: £1,320
Year: 2022
Date: 19 December, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in its response to the resident's: reports of leaks at the property complaint handling In accordance with paragraph 52 of the Housing Ombudsman Scheme there was service failure in the landlord's record keeping.
Agency: Housing Ombudsman Service
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