Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2021
Date: 30 April, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: We upheld a complaint about fees. The Care Provider failed to give key information in writing about fees, failed to respond to correspondence fully or at all and did not treat funded nursing care payments in line with its contract. The Care Provider will apologise, adjust Mrs Y's charges, make Mr X a payment to reflect his avoidable time and trouble and review its contract and procedures as described in this statement.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)