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Violation Tracker UK Individual Case

Company: Navigation Care Limited
Penalty: £0
Year: 2023
Date: 10 March, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The care provider was wrong to charge some additional days' fees after Mr X died. Once the room was cleared of Mr X's possessions the care provider should have refurbished the room at its own expense as part of its ordinary business costs. The care provider should now reimburse the additional fees which were paid in advance.
Agency: Local Government and Social Care Ombudsman
Source of Data(click here)