Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2022
Date: 7 September, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained that Monarch Healthcare Limited failed to keep her mother, Mrs Y safe during her stay at Clifton Manor Residential Home in November 2021. The care home was not at fault for Mrs Y's fall. However, the failure to return the unused milkshakes amounts to fault. This fault has caused an injustice for which the care home has agreed to apologise and reimburse Mrs X.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)