Basic Search  |  Summaries  |  Advanced SearchPenalty: £375
Year: 2023
Date: 30 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description:  There was service failure in the landlord's response to the resident's requests for a wet room, handling of communal repairs, response to the resident's queries about planning permission for a new development, complaint handling. 
Agency: Housing Ombudsman Service
Source of Data: (click here)