Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2022
Date: 24 November, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms C complained she was unhappy with some of the aspects of the support she received at home from the care provider, which she said resulted in distress to her. We found there was no fault with the provider's decision to give notice, but there was fault with two of the other issues Ms C complained about. The provider has agreed to apologise to Ms C and share the lessons learned with its staff.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)