Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2021
Date: 19 January, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms B complains on behalf of her parents, Mr and Mrs C, that the service provided by Midshires Care Limited was inadequate and that it wrongly charged them for care provision during the 14 day notice period. She also says it delayed in responding to her complaint. We uphold Ms B's complaint. Mr and Mrs C and their family suffered distress and inconvenience because of the actions of Midshires Care Limited. It has agreed to remedy the injustice caused by making a payment and issuing a revised invoice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)