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Violation Tracker UK Individual Case

Company: Midland Heart Limited
Penalty: £1,540
Year: 2023
Date: 11 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in its handling of shower replacement works; service failure by the landlord in its handling of graffiti and signage removal; service failure by the landlord in its handling of the resident's request for a gate; maladministration by the landlord in its handling of the resident's complaint.
Agency: Housing Ombudsman Service
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