Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2022
Date: 29 June, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains the care provider agreed to care for her and then terminated her care without clear rationale, leaving her and her family in distress. The Ombudsman finds no fault with the care provider for how it assessed Mrs X's care needs and made the decision to end her care. The Ombudsman finds fault with the care provider for its complaint handling. The care provider has agreed a service remedy.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)