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Violation Tracker UK Individual Case
Company: Metropolitan Thames Valley Housing
Current Parent Company:
Metropolitan Thames Valley
Parent at the Time of the Penalty Announcement: Metropolitan Thames Valley
Penalty: £1,882
Year: 2023
Date: 15 December, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Scheme, there was service failure in the landlord's handling of the resident's repairs. In accordance with paragraph 52 of the Scheme, there was maladministration in relation to the landlord's communication and handling of the resident's complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data:
(click here)
