Basic Search  |  Summaries  |  Advanced SearchPenalty: £675
Year: 2023
Date: 5 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in the way it handled the resident's request for information relating to water rates and its handling of the associated formal complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of the £75 already offered