Basic Search  |  Summaries  |  Advanced SearchPenalty: £550
Year: 2022
Date: 25 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in respect of its response to the resident's request for a replacement front door. In accordance with paragraph 52 of the Housing ombudsman Scheme, there was service failure by the landlord in respect of its complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)