Basic Search  |  Summaries  |  Advanced SearchPenalty: £400
Year: 2023
Date: 1 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's handling of repairs to the communal door. In accordance with paragraph 52 of the Scheme, there was service failure in the landlord's handling of its response to the resident's concerns about the car park gate. In accordance with paragraph 52 of the Scheme, there was service failure in the landlord's handling of the complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)